March 31, 2020

Thought Leader: Conflict resolution, labor management in the 21st century

Marick Masters

Marick F. Masters is a professor of business in the Mike Ilitch School of Business and adjunct professor of political science in the College of Liberal Arts and Sciences. His research and teaching interests are in workplace issues, public administration and affairs, corporate social responsibility, alternative dispute resolution, conflict resolution, negotiations, union finances, corporate and labor political action, labor-management cooperation, and federal/public labor-management relations. Masters is a frequent speaker and op-ed columnist, and he is widely interviewed in the print and electronic media. He is a senior partner in AIM Consulting, a management consulting firm in New London, Connecticut, and has consulted with numerous corporations, nonprofits and public organizations.            

He is an expert in the areas of:

  • Workplace issues
  • The economy and labor
  • Corporate workplace practices
  • Labor-management relations
  • Government workers and governance
  • Alternative dispute resolution
  • Conflict resolution
  • Negotiations
  • Union finances
  • Corporate and labor political action
  • Labor-management cooperation
  • Federal/public labor-management relations

Masters has published more than 100 articles and two books: The Complete Guide to Conflict Resolution in the Workplace (AMACOM, 2002) and Unions at the Crossroads (Quorum, 1997). He is currently conducting research and writing in the areas of union finances, federal labor-management relations, alternative dispute resolution in the workplace, negotiations, the future of work, and the role of labor in American politics.  

Selected media clips:

View his complete faculty profile here.


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