Neveen Awad, assistant professor of information systems, is quoted in an article about Biznet Internet Solutions' evolution from a web-site design company into an online business software developer with a new emphasis on building flexible software applicable to various industries. "If your web-site is slow or not user-friendly, if it's hard to search, to find what you're looking for, then that will dissuade and push browsers away from that site and keep them browsing," Awad said.