Mobile health meets Detroiters ‘where they are’ for care
By Julie Walker After two decades of providing care in the Sinai-Grace emergency room, nurse Josephine Quaye-Molex has embraced a new way of connecting with patients. In late July, the venue was a van parked outside Immanuel Grace AME Church on Conner. Quaye-Molex joined the Wayne Health Mobile Unit about a year ago and said the ease of access has been reassuring for those who often have felt dismissed or mistrustful of doctors in traditional healthcare settings. The mobile units, she said, are meeting residents where they are and, in turn, building trust in the community. The setting also gives Quaye-Molex a chance to offer more feedback than the hospital’s ER might typically allow. “I get a lot more time to be able to sit and talk with my patients, or whoever it is that has approached,” she said. “They don’t necessarily have to get services, they just may have questions, and I’m able to answer those questions now.” Born out of necessity during the early peaks of the pandemic, some of the most vocal advocates behind mobile health said they are hopeful that the concept will alleviate barriers to healthcare access and increase trust in underserved communities like Detroit. Dr. Phillip Levy, who practices emergency room medicine at DMC Sinai-Grace Hospital and leads the WSU and Wayne Health Mobile Unit program, is hopeful that they will help revolutionize medicine in at least two ways; easing access to care and preventing serious diseases before they start. Levy says five factors – high blood pressure, diabetes, smoking, high cholesterol and obesity – contribute to 80% of chronic illnesses in the country, especially heart disease. Levy’s findings resulted in a grant and Wayne State University supported efforts to turn that data into a tool. The tool, coined PHOENIX, is intended to be used by community members and healthcare professionals to identify and curb risk factors before they turn into deadly disease. “At the end of the day, we’re going to affect the most people by screening for the most common disorders and diseases and fixing those problems,” Dr. Levy said.