The medical director of infection prevention for the Wayne State University School of Medicine is calling on infection preventionists to team with community activists to develop “vaccination ambassadors” to debunk myths about the COVID-19 vaccinations and to increase lagging vaccination rates.

In a letter titled “It’s worth a shot … or is it? Notes from the grassroots on vaccine hesitancy and bridging gaps,” published Aug. 2 in Infection Control & Hospital Epidemiology, Teena Chopra, M.D., M.P.H. '11, professor of Internal Medicine, Division of Infectious Diseases, and corporate medical director of Infection Prevention, Epidemiology and Antibiotic Stewardship for WSU and the Detroit Medical Center; Mehr Grewall, a high school student who worked with Dr. Chopra; and Ammara Mushtaq, M.D., who completed her Internal Medicine residency at WSU and is now an assistant professor of Medicine at the University of Florida, note that vaccine misinformation has permeated media and social media platforms, but vaccine hesitancy issues stem from the way in which data is presented to the public.

The letter is published below in its entirety.

One morning in March 2021, during my clinical rounds on the COVID unit, I met a young Black woman with COVID-19. As the hospital epidemiologist and infection preventionist focusing on increasing vaccine uptake in our hospital and community, I asked her if she had received the COVID-19 vaccine. Struggling to breathe, she said without any hesitancy, “No! I don’t want to become a guinea pig. My Nana told me all about the Tuskegee study and so I decided not to get the shot.”

The Tuskegee study conducted from 1932-1972, aimed to study the natural course of untreated syphilis. However, informed consent was not obtained from the participants, and neither were they offered treatment despite widespread availability of penicillin. The study terminated prematurely in 1972 following Associated Press releases about the study. A presidential apology by President Clinton was issued and led to the establishment of the National Center for Bioethics in Research and Health Care at Tuskegee University. While this formed the basis of the highest ethical standards practiced in medical research today, the effects of the Tuskegee study have continued to persist, especially in the African American community.

Now over a year into the pandemic, the COVID-19 vaccines mark a promising turning point in the global journey toward containing this contagion – bringing about a global sense of hope and optimism unparalleled. The rapid yet thorough development of such effective vaccines [as much as 95% in the case of Pfizer/BioNTech] was both unprecedented and unexpected. As millions of people are vaccinated every day in the United States, historic healthcare barriers such as socioeconomic status, lack of access to transportation, and lack of education continue to hinder progress. Vaccine misinformation has permeated throughout media and social platforms. However, even more prominent amplifiers for vaccine hesitancy lie not in the information itself but the approach in which data is presented – stemming out of sensationalized media coverage combined with the effects of an information barrier as information “trickles down” from the scientific community to the public.

The U.S. government’s recent “pause” on Johnson and Johnson’s COVID-19 vaccine is a prime example. In response to understandable questions surrounding the efficacy of the J&J vaccine, the infection prevention community diligently spearheaded widespread messaging campaigns stipulating its marked advantages. However, the pause, though brief, triggered not only a cascade of public concern but also a sentiment of mistrust of information disseminated by the scientific community. The emergence of data linking rare yet severe cases of cerebral venous sinus thrombosis to the J&J vaccine followed weeks of reassurance to the public that people should receive the vaccine with an emphasis on its “safety” and “efficacy.” Understandably, this discrepancy was alarming for many people. Even more recently, the campaign to vaccinate children twelve and above has been met with legitimate concerns from parents, including the possible link to myocarditis being investigated by the CDC. Infection preventionists IP) are left grappling with the question of how to promote vaccine acceptance in a world of ever-evolving scientific data.

It is crucial to note that the public response and the response from the IP community can look very different. We, as physicians and scientists, have been trained to critically appraise available information and consider all possible explanations before arriving at a conclusion. In contrast, a layperson tends to be swayed by multiple factors, including personal, cultural, or religious beliefs – a more immediate, knee-jerk response. This disparity causes barriers in information between the scientific community and the public as new data is uncovered.

As IP, we have seen COVID-19 ravaging our communities and staff members. We have dealt with many outbreaks in unvaccinated communities. IP can play an important role in increasing vaccine uptake by debunking myths and improving scientific communication to the general public. Firstly, we need to help clinicians alter their approach when recommending vaccination. Clinicians present recommendations as a list of instructions. As such, they are holding themselves accountable by the public for information they disseminate. As demonstrated by the spike in vaccine hesitancy following the “pause” of the J&J vaccine, this approach can feed vaccine skepticism if and when new data emerges undermining these claims, eroding trust of clinicians and the scientific community. A large majority of grassroots vaccination efforts, however, have not been designed with these inconsistencies in mind. In fact, a study found that the widespread emotional appeal of anti-vaccination messaging is largely due to its accessibility and consumer-oriented, user-friendly content. We can recommend that our clinicians be mindful of these factors when discussing vaccinations with their patients. As both vaccine ambassadors and facilitators, the IP community, in addition to using generalized terms such as “safe” and “effective,” can help people understand scientific results. We can recognize the politicized media coverage that people are exposed to on a daily basis. We need to be mindful of our approach and use accurate, precise language in our messaging to the frontline physicians and our patients. As crucially noted by the American Academy of Family Physicians, “Government officials might have engendered greater trust in the vaccine development and dissemination process by labeling it ‘Operation Due Diligence,’ instead of ‘Operation Warp Speed.’”

Secondly, we can avoid categorizing people based on their level of vaccine interest (i.e., vaccine indifferent, vaccine hesitant, vaccine skeptical, vaccine declining, etc.). Instead of sorting people into “buckets,” we can consider everyone as an individual who wants to do their best to protect themselves and their loved ones, but who may have questions or concerns. Rather than targeting public concerns about the COVID-19 vaccines with a “one size fits all” strategy, it may be more prudent to tailor our approach to the varying needs of communities.

Another effective strategy by the IP community can be to focus our education around data showing the numbers of outbreaks by vaccination rates. For example, current data indicates COVID-19 has become the disease of the unvaccinated. This is critical data that should be shared with the community as a public health message. IP play a key role in generating, monitoring and tracking data on vaccination rates and incidence of disease. We should stratify this data to the level of departments (e.g., surgery, medicine, psychiatry, and others) and practitioners (physicians, nurses, physician assistants, students, and others) and target our interventions to groups with low vaccine uptake. Use of historical examples can be more convincing, such as highlighting successful containment of H1N1, Spanish flu and polio. These examples are testaments to science and can be powerful in empowering the community. Now with the possibility of COVID-19 vaccine being a requirement for healthcare workers, the role of IP is even more apparent in convincing our colleagues we see every day – physicians, nurses, technicians, assistants – to get the vaccine. As IP, we are uniquely positioned to implement the vaccination efforts discussed above as we understand the science behind immunization, are trained in outbreak response, and most importantly, have close contact with public health departments, clinicians, pharmacists, antimicrobial stewardship team and healthcare administrators that allows us to coordinate vaccine efforts and inform policies.

Lastly, at the community level, the pandemic has highlighted the pressing need for vaccine ambassadors to bridge information disparities. To further raise vaccine optimism (not just for the COVID-19 vaccines but for other vaccines that have historically been controversial, such as the measles vaccine), our societies should urge senators and states to invest in vaccination intervention programs that target all age groups through a variety of platforms such as social media, schools, and community resource pages. We should introduce vaccine ambassadors to our communities as our important allies. Vaccine ambassadors, who can be physicians, nurses, medical students and other healthcare workers, can be part of a task force led by IP that can be instrumental in this effort to raise the collective community awareness and the level of confidence. We need to merge science and activism by facilitating greater collaboration between IP and community activists. Activists are often homegrown individuals who feel connected to the underprivileged communities. They are rooted in their communities and have regular interactions with the working class. These community ambassadors can demystify research principles and methodology. Research methodology and scientific principles are appreciated by only a small proportion of the population. The goal is to encourage the dissemination of fact-based information and participate in meaningful discussions with those who view science skeptically, consume conspiracy theories, accept scientifically inaccurate information, or simply do not feel invested in science. By combining the expertise of IP and the outreach of activists, we can encourage scientific literacy through compassionate conversations, cultivating a greater public trust in the scientific process.

As IP, we are continuously strategizing to tackle the challenges presented by COVID-19, the variants, and vaccine hesitancy. We hope that we can create a bridge between the science and the community, the research and the layperson, and construct a more effective data delivery framework. This strategy can be instrumental in mobilizing public opinion and boosting vaccine acceptance.